g baje Terms and Conditions

1 General Introduction and Definitions

These terms and conditions ("Terms") form a legally binding agreement applicable to all users of the g baje platform and its services. "Platform" refers to the g baje website, mobile application and all associated digital services. "Member" refers to any person who has registered or is using the service.

g baje is an online gaming and sports betting platform operated for adult users in Bangladesh. By using the platform, you confirm that you have read, understood and fully agreed to every part of these Terms.

To learn more about us, visit the g baje About Us page, which describes the platform's values and operations.

2 Eligibility and Age Requirement

The minimum age to open an account or use any service on the g baje platform is 21. If a person registers under the age of 21, g baje reserves the right to suspend or close that account at any time, and all transactions on that account may be considered void.

2.1 Identity Verification

At the time of registration and during the withdrawal process, members must provide the necessary information and documents for identity verification (National ID, passport or birth certificate). Providing false information may result in account closure as well as forfeiture of any bonuses or winnings received.

2.2 One Account Rule

Each person may hold only one account. Creating multiple accounts is strictly prohibited. If this rule is violated, all accounts will be closed and all balances may be forfeited.

3 Account Registration and Security

When registering on g baje, members must provide accurate and up-to-date information. If any registration details change, members are responsible for updating them promptly.

3.1 Password and Login Security

Members are required to keep their account login details confidential and not share them with any third party. Any unauthorised access or suspicious activity on the account must be reported to customer support immediately. The member bears full responsibility for any loss resulting from sharing login details with others.

3.2 Account Suspension and Closure

g baje reserves the right to temporarily suspend or permanently close any account for reasonable cause. This includes fraud, deception, breach of terms or security concerns. In the case of permanent closure, members may be given the opportunity to withdraw any legitimately earned balance, though bonus-related balances may be cancelled.

4 Deposits and Withdrawals

The g baje platform currently supports deposits and withdrawals via bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, BRAC Bank and other major commercial banks).

4.1 Minimum Amounts

• Minimum deposit: ৳500 (per method)
• Minimum withdrawal: ৳800

4.2 Withdrawal Processing Time

Approved withdrawals are generally completed within 30 minutes to 3 hours. Withdrawals may be delayed until identity verification is complete. For bank transfers, the name on the recipient bank account must match the name on the g baje account.

4.3 Source of Funds

Members must confirm that the funds they are depositing come from a legitimate source. If transactions are made using funds from an illegal source, the account may be closed and the relevant authorities notified.

5 Bonus and Promotion Terms

g baje offers various types of bonuses. Each bonus is subject to specific terms, and bonus funds cannot be withdrawn without meeting those terms.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: on a ৳1,000 deposit the bonus is ৳1,000, giving a total balance of ৳2,000; to withdraw, bets of ৳1,000 × 10 = ৳10,000 must be placed.

5.2 Other Promotions

Weekly g baje Festival, g baje Slots Fun, Birthday g baje Gift, Refer a Friend Reward and Weekend Cricket Blast — each promotion has its own wagering requirements, minimum deposit and claim rules. Full details for each are available on the promotions page.

5.3 General Bonus Rules

• While one bonus is active, another bonus cannot be activated.
• Winnings from bets placed with bonus balance require completed wagering before withdrawal.
• If there is suspicion of manipulation beyond the bonus terms, the bonus and all winnings from it may be cancelled.
• Bonus funds are never treated as cash.

6 Gaming and Betting Code of Conduct

All games and sports betting on g baje are for personal entertainment. If any member attempts to manipulate games through fraudulent means, exploits software errors, or attempts to gain an advantage from another member's account, immediate action will be taken against them.

6.1 Technical Issues

Funds credited incorrectly due to a technical error are not the member's property. If such an event occurs, g baje reserves the right to recover that amount. Members should notify customer support as soon as possible.

6.2 Betting Rules

In sports betting, a confirmed bet cannot be changed or cancelled unless g baje itself cancels that market. Bets placed after a match has started or outside the designated time window will not be accepted.

7 VIP Program and Cashback

The g baje VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each tier.

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Weekly cashback applies at the set rate on that week's total net loss (total losses minus total winnings). Example: a Gold tier member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.9% = ৳180 cashback. Advancement through VIP tiers depends on a member's gaming activity, and the platform may reassess tier status when necessary.

8 Personal Data and Privacy

g baje follows a separate policy on the collection, storage and use of members' personal data. For details, please read our Privacy Policy, which clearly explains what data is used and how.

8.1 Data Protection

The g baje platform uses SSL encryption to protect members' financial and personal data. Data is never sold to third parties, though it may be provided to authorities where required by legal obligation.

8.2 Cookies and Tracking

Cookies are used when you visit the website. They help improve the user experience and ensure the platform functions correctly. Cookie settings can be managed through your browser.

9 Responsible Gaming and Self-Control

g baje believes that gaming is a form of entertainment, not a financial solution. We encourage members to play responsibly and are committed to providing appropriate support in this regard.

If any member feels that gaming is having a negative impact on their life, they can contact customer support to discuss self-exclusion, setting deposit limits or temporarily closing their account. Our Responsible Gaming Guide contains detailed information on recognising gaming addiction and available support.

Any member who requests it can self-exclude for a period of 72 hours to 6 months. During this time, the account will not be available for any gaming or betting.

10 Intellectual Property and Use Restrictions

All content, design, software, logos, trademarks and other intellectual property on the g baje platform are owned by or licensed to g baje. Members may not modify, copy, distribute or use this property for commercial purposes.

10.1 Prohibited Activities

• Using automated tools or bots to play games or collect data.
• Attempting to bypass the platform's security systems.
• Using another member's account information without authorisation.
• Conducting any form of illegal activity through the platform.
• Offensive, harassing or abusive behaviour toward other members.

11 Customer Support and Dispute Resolution

g baje provides customer support 24/7 in Bengali and English via live chat and email. If you have a problem or complaint, please contact us via live chat first.

11.1 Complaints Process

To raise a formal complaint about any matter, write the details by email. Each complaint will be given a reference number and a resolution will be attempted within a reasonable time. For answers to common questions, visit our FAQ page — many common questions are already answered there.

11.2 Contact Methods

Email: [email protected]

12 Limitation of Liability

The g baje platform provides its service on an "as is" basis. The service may be temporarily unavailable due to technical issues, network outages or temporary unavailability of third-party services. In such circumstances, g baje will not be liable for any direct or indirect loss suffered by members.

g baje is not responsible for financial losses arising from gaming or betting. Each member participates in gaming activities with awareness of their own risk.

13 Right to Amend Terms

g baje reserves the right to partially or fully amend these terms at any time. After any change, the updated terms will be published on the platform and will take effect from the date of publication. Continued use of the platform will be taken as acceptance of the new terms.

For significant changes, an effort will be made to notify members by email or via a notification at login.

14 Applicable Law and Dispute Settlement

These terms are governed by applicable law. The first step in resolving any dispute between g baje and a member is discussion and mediation. After a complaint is raised via live chat or email, a resolution will be sought with the agreement of both parties.

If no resolution is reached through discussion, the applicable legal process will be followed. If any part of these terms is found to be unenforceable or invalid, the remaining parts will continue to be effective.