g baje Privacy Policy

g baje collects several types of personal information in order to provide services to its users. This information falls into two main categories: information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you create an account on g baje, make a deposit, or contact us, the following information may be collected:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Payment details — such as bKash, Nagad, or Rocket account numbers
• Content of support requests or complaints

1.2 Automatically Collected Information

When you use our website, certain information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Time of site visit, pages viewed, and time spent
• Referral URL and search terms
• Betting and gaming activity logs

g baje collects information through various channels. Each channel is clearly identified and operates on the basis of your consent.

• Registration Form: The information you fill in when opening an account.
• Identity Verification (KYC): Identity confirmation documents required to complete deposit and withdrawal processes.
• Live Chat and Email Support: When you speak with our 24/7 support team.
• Cookies and Analytics Tools: To understand your browsing behaviour.
• Payment Processors: For transaction verification and fraud prevention.

Collected information is used for specific and legitimate purposes. g baje never sells user data to third parties for commercial gain.

3.1 Service Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Granting and tracking bonuses and rewards
• Resolving technical issues and providing support

3.2 Security and Compliance

• Preventing fraud and money laundering
• Detecting multiple accounts
• Monitoring betting patterns to identify suspicious activity

3.3 Improving User Experience

• Recommending games based on your preferences
• Informing you of relevant offers and promotions
• Improving the site's design and functionality

g baje's Terms and Conditions provide further detail on data use, and reading them together with this privacy policy gives a complete picture.

g baje uses internationally recognised security measures to protect your information. Our servers are secured with SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers private.

4.1 Technical Security

• 256-bit SSL encryption active on all pages
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Data backup and disaster recovery plan

4.2 Data Retention Period

Your information is retained while your account is active. Even after an account is closed, records related to financial transactions are kept for a defined period as part of legal obligations. Information that is no longer needed is securely deleted.

4.3 Staff Access

Only authorised staff can access specific data, and they are bound by confidentiality agreements. Internal training and access logging are carried out regularly.

g baje does not sell your personal information to any third party for commercial purposes. However, limited information may be shared with trusted partners in specific circumstances.

5.1 Legitimate Reasons for Sharing Data

• Payment Processors: To complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Identity Verification Services: To complete the KYC process.
• Technology Providers: To ensure the site functions correctly.
• Legal Authorities: To meet legal obligations or assist with investigations.

5.2 International Data Transfers

In some cases, data may be stored on servers outside Bangladesh. In such cases, we ensure that equivalent security measures remain in place.

Cookies are used on the g baje website. Cookies are small text files stored in your browser that help improve your experience on the site.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functional Cookies: Remember your language preference and settings.
• Analytics Cookies: Help us understand which pages are used most.
• Marketing Cookies: For showing relevant advertisements — you can control these.

6.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working properly.

As a g baje user, you have certain important rights regarding your own information. We respect these rights and help you exercise them.

• Right to Know: You can find out what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: Under certain conditions, you can request that your information be deleted.
• Right to Object: You can object to your information being used for marketing purposes.
• Right to Portability: In certain circumstances, you have the right to receive a copy of your information.

To exercise these rights, contact our support team via live chat. We generally respond within a reasonable time.

g baje strictly enforces a 21+ age rule. We do not knowingly collect any information from anyone under the age of 21. Age is verified during registration, and providing an ID document to confirm age during the KYC process is mandatory.

If we are informed that a minor has created an account, that account and all associated information will be deleted immediately. Further details on this can be found in our Responsible Gaming Guidelines.

g baje reserves the right to update this privacy policy when necessary. Users will be notified in advance of any significant changes via email or through the site.

The date of any change will be noted in the "Last Updated" section at the top of the page. Continued use of the site after a change has been made will be taken as your acceptance of the updated policy. It is therefore good practice to revisit this page from time to time.

To learn more about g baje, visit our About Us page, where the company's goals and values are described in detail.

For any questions, requests, or complaints regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week — in Bengali and English

For privacy-related requests, identity verification may be required, which is done for your own security.